Eligibility for Refund
Students will be eligible for a refund only for courses that meet the following conditions:
- If the course access has not started or the course materials have not been downloaded.
- If the course has technical issues or the content is not delivered as promised.
- The refund request must be submitted within 3 days of the purchase date.
Non-Refundable Conditions
Refunds will not be applicable in the following cases:
- If the student has viewed 20% or more of the course content.
- If the course has been downloaded or shared.
- If the refund request is made after the 3-day period.
- If the course was purchased under a discount, offer, or special package.
Refund Process
- Students must submit their refund request through the Gurugyaan Support Team.
- After review, if found eligible, the refund will be processed within 7–10 working days using the same payment method.
- In cases where a course is removed or technical issues arise, Gurugyaan may provide the refund as credit balance or wallet amount instead.
Partial Refunds
If only a portion of a course is affected under specific conditions, Gurugyaan may issue a partial refund.
No Cash Refunds
All refunds will be made only through digital payment methods. Gurugyaan will not provide any cash refunds under any circumstances..
Discretion of Gurugyaan
- Gurugyaan reserves the right to reject any refund request if it is found to be unreasonable or fraudulent.
- All refund decisions made by Gurugyaan will be final and binding.
Contact for Refunds
- Email: [email protected]
- Phone: +917579592615
Questions about this policy?
Our support team is happy to help.