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Terms and Conditions Gurugyaan.in

Introduction

Welcome to Gurugyaan. These Terms and Conditions (“Terms”) govern your access to and use of our platform, services, and content. By registering or using Gurugyaan, you agree to comply with and be bound by these Terms.

Gurugyaan aims to create a secure, transparent, and collaborative learning environment where teachers and students can connect directly. Please read these Terms carefully before proceeding, as they outline your rights, responsibilities, and acceptable use of the platform.

Definitions
User Responsibilities
Privacy & Data Protection
Intellectual Property & Copyright Policy
Termination & Account Suspension

1. Grounds for Suspension Gurugyaan reserves the right to suspend or terminate any user account if found involved in:

2. Temporary Suspension

3. Permanent Termination

4. Teacher Account Termination

5. User Data After Termination

6. Appeal Process

Limitation of Liability & Disclaimer
Governing Law & Dispute Resolution
Updates & Contact Information
Account Registration

The Gurugyaan platform can only be used by individuals who are at least 13 years of age. Users under the age of 18 must have consent from a parent or teacher to use the platform.

Use of Platform
Content Ownership and Licensing
Course Availability and Removal
Payments and Wallet System (For Teachers)
Code of Conduct

Purpose Gurugyaan's “Code of Conduct” ensures that all users — teachers, students, and other members — maintain a respectful, safe, and educational environment on the platform.

  1. Respectful Interaction
    • All users must maintain respect and courtesy towards each other.
    • Any kind of offensive, discriminatory, or inappropriate comments are strictly prohibited.
    • Discussions should use constructive and professional language.
  2. Academic Integrity
    • Any form of plagiarism, cheating, or copied content is unacceptable.
    • Both teachers and students must ensure that shared information is original and accurate.
  3. Proper Use of Platform
    • The platform should be used solely for educational purposes.
    • Posting any kind of spam, advertisements, or promotional content is forbidden.
    • No personal information of other users should be shared without their consent.
  4. Privacy and Security
    • Users must protect their login credentials and personal data.
    • Hacking, data theft, or system interference is strictly forbidden.
  5. Content Standards
    • Content uploaded or shared on the platform must be educational, appropriate, and legal.
    • Any misleading, offensive, or violent content is prohibited.
    • Copyright or trademark violations are not accepted.
  6. Disciplinary Action

    If any user violates the Code of Conduct, Gurugyaan may take the following steps —

    • Issue a warning
    • Temporarily or permanently suspend the account
    • Initiate legal action (if necessary)
    • The decision of Gurugyaan will be final and binding.
Teacher Conduct and Responsibilities
  1. Professional Behavior
    • All teachers must maintain respectful and professional conduct while interacting with students, other teachers, and the Gurugyaan team.
    • Any form of offensive, inappropriate, or discriminatory remarks is strictly prohibited.
    • Teachers are responsible for upholding the reputation and integrity of Gurugyaan through their behavior.
  2. Authentic and Quality Content
    • All content uploaded by teachers must be original, accurate, and educational.
    • Any kind of copyright infringement or plagiarism will not be tolerated.
    • It is the teacher’s responsibility to regularly update the content and ensure it remains relevant for students.
  3. Transparency in Communication
    • Teachers should respond to student queries respectfully and clearly.
    • False promises or misleading information must not be shared.
    • Transparency regarding course objectives, duration, and pricing is mandatory.
  4. Fair Use of Platform
    • The platform must be used solely for teaching and learning purposes.
    • Use of external websites, advertisements, or promotions without permission is strictly prohibited.
    • Discussions shared in the Teachers Community Hub must remain confidential and educational.
  5. Student Privacy
    • Teachers must not share students’ personal information (such as contact numbers, emails, etc.) under any circumstances.
    • All communications with students should be conducted with respect and sensitivity.
  6. Compliance with Policies
    • Teachers must comply with all Gurugyaan policies, guidelines, and applicable laws.
    • In the event of a policy violation, Gurugyaan reserves the right to suspend or terminate the teacher’s account.
  7. Consequences of Misconduct

    If a teacher violates the code of conduct or any Gurugyaan policy, the platform may take the following actions:

    • Issue a warning
    • Temporarily or permanently suspend the account
    • Withhold or revoke payments
    • Take legal action, if necessary
For Students
  1. Access to Courses
    • Students will have access to purchased courses only through the Gurugyaan platform.
    • Temporary interruptions may occur due to maintenance or technical upgrades.
    • Gurugyaan will make reasonable efforts to notify students in advance.
  2. Course Content and Updates
    • Gurugyaan ensures that all course materials are accurate and regularly updated.
    • In case a course is removed or modified, students may be offered an alternative course or extended access.
  3. Data Privacy and Security
    • Students’ personal information (name, email, payment details, etc.) will remain secure and confidential.
    • Students must not share their login credentials with others.
  4. Technical Issues and Support
    • Gurugyaan’s support team will assist students facing technical issues via email or chat.
    • Students are expected to provide necessary details (e.g., screenshots or error messages) to resolve issues efficiently.
  5. Compliance with Platform Rules
    • Students must comply with all policies, terms, and the platform’s code of conduct.
    • Any misuse (such as course sharing, copying, or policy violations) may result in account suspension or termination.
Platform Rights and Maintenance
  1. Ownership and Authority
    • The Gurugyaan Platform and all its components are owned and controlled by the Gurugyaan team.
    • Gurugyaan reserves the right to modify, update, or discontinue any feature or service at any time.
    • Users (teachers/students) are granted a limited license to use the platform; no ownership rights are transferred.
  2. Platform Updates and Maintenance
    • Gurugyaan regularly performs updates for security, performance, and feature enhancement.
    • During maintenance, certain services may be temporarily unavailable.
    • Users will be informed in advance wherever possible.
  3. Data Backup and Security
    • Gurugyaan employs necessary measures to maintain data security and confidentiality.
    • However, Gurugyaan shall not be liable for any data loss caused by unforeseen technical issues or external attacks.
    • Users are advised to keep a personal backup of their important data and content.
  4. Modification or Discontinuation
    • Gurugyaan reserves the right to alter, restrict, or discontinue any part of the service without prior notice.
    • In such cases, Gurugyaan will make reasonable efforts to assist affected users.
  5. Technical Support
    • Gurugyaan provides technical support and assistance to teachers and students regarding platform-related issues.
    • Support will be available via email, live chat, voice call, or help center.
Limitation of Liability
  1. Platform Usage
    • Gurugyaan acts as an online education platform connecting teachers and students.
    • All courses, materials, and services are provided on an “as-is” basis.
    • Gurugyaan makes no warranties regarding accuracy, completeness, or uninterrupted access.
  2. Technical Issues
    • Gurugyaan will not be liable for any interruptions or failures caused by server errors, network issues, or other technical malfunctions.
    • However, the team will make reasonable efforts to resolve such issues promptly.
  3. Financial Loss

    Gurugyaan shall not be responsible for any indirect, incidental, or consequential damages — including loss of profit, data, or business interruption — arising from platform usage or course access.

  4. Third-Party Content or Links

    Gurugyaan is not responsible for the accuracy, legality, or safety of any third-party content or external links shared on the platform.

  5. Instructor’s Responsibility
    • Teachers are solely responsible for the accuracy, quality, and legality of their course content.
    • Gurugyaan assumes no liability for any misleading, plagiarized, or incorrect information provided by instructors.
  6. Maximum Liability

    In no event shall Gurugyaan’s total liability exceed the amount paid by the user for the relevant transaction.

Account Termination
  1. Voluntary Termination by User —
    • Any user (teacher or student) may request to delete their Gurugyaan account at any time.
    • Upon deletion, all associated data — including profile, courses, and wallet information — will be permanently removed unless retention is required by law.
  2. Termination by Gurugyaan —

    Gurugyaan reserves the right to suspend or terminate any account in the following cases:

    • Violation of platform policies, terms, or Code of Conduct.
    • Misleading, inappropriate, or illegal activities.
    • Submission of false, misleading, or incomplete information.
    • Copyright infringement or valid complaint related to uploaded content.
    • Fraudulent transactions or payment irregularities.
  3. Suspension —
    • Accounts may be temporarily suspended during verification or investigation.
    • Access to courses or features may remain restricted during the suspension period.
  4. Effect of Termination —
    • Upon termination, users will lose access to all courses and services on the platform.
    • Pending payments (for teachers) may be released only after successful verification.
    • Gurugyaan may retain certain data for legal or security purposes.
  5. Appeal Process —
    • Users may appeal account termination by contacting Gurugyaan Support.
    • Gurugyaan’s decision regarding reinstatement will be final and binding.
Dispute Resolution
  1. Mutual Resolution

    In the event of any dispute, complaint, or disagreement, the user and Gurugyaan shall first attempt to resolve the matter amicably through mutual discussion and cooperation.

  2. Contacting Support Team
    • For any dispute or complaint, the user must first contact Gurugyaan’s official support team via email or through the Help Center.
    • The support team will review the matter and make every effort to provide an appropriate resolution.
  3. Mediation
    • If the issue cannot be resolved through direct communication, the matter may be settled through mediation.
    • In this process, both parties will seek the assistance of an independent mediator to reach a mutually agreeable solution.
  4. Legal Proceedings
    • If mediation fails, the dispute shall be resolved under the applicable laws of India and within the jurisdiction of Indian courts.
    • All legal proceedings shall take place in the courts of New Delhi, India.
  5. Binding Decision

    Any decision or judgment made through mediation or by the court shall be final and binding on both parties.

  6. Fees and Expenses

    All fees and expenses related to mediation or legal proceedings shall be borne by each party individually, unless otherwise mutually agreed upon.

Changes to Terms
  1. Right to Modify Terms

    Gurugyaan reserves the full right to change, modify, or update these Terms and Conditions at any time.

  2. Notification
    • In the event of any change, Gurugyaan will notify users through the website, mobile app, or official email notifications.
    • However, if, due to a technical issue, the notification does not reach the users, Gurugyaan will not be responsible for it.
  3. Effective Date of Changes

    The revised terms will become effective from the date specified in the notification. Users are advised to review the Terms regularly to stay informed about any updates.

  4. Acceptance of Terms

    By continuing to use the Gurugyaan platform after such changes, users are deemed to have accepted the new or modified Terms and Conditions.

  5. Right to Object

    If any user disagrees with the updated terms, they may choose to discontinue using the Gurugyaan platform.

Contact Us

If you have any questions, feedback, or need support, please reach out to us through the following channels:

Effective Date: June 22, 2025

Last Updated: June 22, 2025